سنجش و مقایسه میزان رضایتمندی ساکنان از سیستم سکونتی (مطالعه موردی: مناطق 3 و 11 شهر تهران)

نوع مقاله: مقاله پژوهشی

نویسندگان

1 کارشناس ارشد برنامه ریزی شهری، دانشگاه تهران.

2 کارشناس ارشد برنامه ریزی شهری، دانشگاه شهیدبهشتی.

3 دکترای شهرسازی، دانشیار گروه شهرسازی دانشگاه هنر تهران.

چکیده

سنجش رضایتمندی سکونتی، که به عنوان جز مهم کیفیت محیط زندگی افراد شناخته شده، به مثابه ابزاری برای ارزیابی تصمیمات و سیاستگذاری‏های شهری است تا با مشخص کردن بازخورد آن‏ها، زمینه‏ای برای اقدامات و پیشنهادات آینده فراهم نماید. در همین راستا، پژوهش حاضر با هدف شناسایی عوامل موثر بر رضایتمندی سکونتی و سنجش میزان آن در دو محله از شهر تهران صورت گرفته است. برای این منظور از طریق بررسی رویکردهای پژوهشگران مختلف مدل عملیاتی سنجش رضایتمندی استخراج گردید، در این مدل معیارهای موثر بر رضایتمندی در پنج دسته معیارهای عینی فرد، عینی محیط، عینی مسکن، ذهنی فرد و ذهنی محیط طبقه‌بندی شده‏اند و از طریق روش پیمایشی و تبدیل این معیارها به سوالات پرسشنامه، میزان رضایتمندی محله1 (واقع در منطقه سه) و محله2 (واقع در منطقه 11) با یکدیگر مقایسه شده است. بررسی‏های صورت گرفته نشان می‏دهد که در محله1 بیشترین و کمترین میزان رضایتمندی مربوط به معیارهای عینی مسکن و عینی محیط است و در محله2 مربوط به معیارهای ذهنی محیط و ذهنی فرد می‏باشد و بطور کلی میزان رضایتمندی در محله1 (بین سطح متوسط و راضی) بیشتر از محله2 (بین سطح ناراضی و متوسط) می‏باشد.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Measure and compare the level of residents satisfaction of the residential system  (Case study: regions 3 and 11 in Tehran)

نویسندگان [English]

  • negin mozafari 1
  • bita latifi 2
  • naser barakpour 3
چکیده [English]

Residential satisfaction has been a major and popular research topic for the following reasons. First, individual's evaluations of housing and neighborhoods determine the way they respond to residential environment and form the basis for public policy feedback. Second, residential satisfaction is recognized as important components of an individual's quality of life. Furthermore, high satisfaction among residents encourages them to stay on and induces others to move in, and low satisfaction with the neighborhood environment urges current residents to move out.
On the other hand, although physical characteristics of housing units are known to be very effective in the residential satisfaction rating by many scholars, it should be noted that the dwelling unit itself is not the only factor of satisfaction but it is only a subsystem of the whole residential livability system. In this sense, humans interact with multiple components in their living environment, and continuously influence the environment and are affected by it. This interaction alters an individual’s feeling toward their residential environment. thus, this interaction can be examined in the form of a system that includes residential units, neighborhood and neighbors. In regards to neighborhood satisfaction, although some researches find that the physical characteristics are the most important factors and planners support the importance of physical characteristics, residents consider social factors more important in judging a neighborhood.  The current study assesses the level of residential satisfaction in two neighborhoods of Tehran and compares them to create a basis for evaluating urban policies and decisions in recent years and shows the effectiveness of different factors on the satisfaction of residents of different neighborhoods by comparing them. For this purpose, the operating model to measure satisfaction was derived by examining studies of different researchers in the form of approaches (including the belief-affect approach, the commitment approach and the availability approach), factors (individual's characteristics, characteristics of residential environment, feeling and perception of residents etc.) and models (Amerigo model, comparing the level of satisfaction in culturally homogeneous and heterogeneous neighborhoods model etc.). In the proposed model, attention has been paid to all three levels of person, dwelling unit and residential environment and factors which affect satisfaction have been classified under five categories: objective criteria related to the individual, objective criteria related to the environment, objective criteria related to the dwelling unit, subjective criteria related to the individual and subjective criteria related to the environment through a survey questionnaire. Satisfaction levels of residents of neighborhood 1 (located in region three of Tehran municipality) and residents of neighborhood 2 (located in region 11 of Tehran municipality) were compared with each other. A total of 100 questionnaires were completed for each neighborhood. Findings of the study show that the highest and lowest satisfaction in neighborhood 1 were linked to the objective criteria related to the dwelling unit and objective criteria related to the environment and in neighborhood 2,  to subjective criteria related to the environment and subjective criteria related to the individual. Overall satisfaction in neighborhood 1 (between moderate and satisfied) was higher than neighborhood 2 (between dissatisfied and moderate).  

کلیدواژه‌ها [English]

  • residential satisfaction
  • quality of life
  • neighborhood
  • dwelling unit
  • residential environment
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