مدل مدیریت تعارض ذینفعان بازآفرینی شهری در ایران (مورد مطالعه: محله همت‌آباد اصفهان)

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استادیار گروه معماری، دانشگاه آزاد اسلامی واحد فلاورجان، ، استان اصفهان، شهر فلاورجان

2 دانشیار مدیریت شهری ، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران.

3 دانشیار گروه شهرسازی، دانشکده معماری و شهرسازی، دانشگاه هنر اصفهان، اصفهان.

چکیده

تعارضات ذی­نفعان بازآفرینی شهری مانع بهره‌گیری از ظرفیت‌های کامل مشارکت ذی­نفعان در بافت‌های دچار افت شهری است و از آنجا که مشارکت یکی از ارکان اصلی بازآفرینی شهری است، در نتیجه موجب عدم تحقق کامل برنامه‌های مذکور شده است. از این‌ رو، مدیریت تعارض ذی­نفعان می‌تواند اختلاف نظر و تعارض‌های بین ذی­نفعان بازآفرینی شهری را تعادل بخشد و موجب برقراری تعامل، مشارکت و همکاری بین آنها و ایجاد خلاقیت، اثربخشی و بهبود روند اجرایی طرح‌های بازآفرینی شهری شود. این مقاله بر آن است تا ضمن تبیین نقش ذی­نفعان بازآفرینی شهری در تحقق برنامه‌های توسعه شهری و جایگاه مدیریت تعارضات بین ذی­نفعان به عنوان یکی از عوامل موفقیت یا ناکامی طرح‌های یادشده، مدل «مدیریت تعارض ذی­نفعان بازآفرینی شهری» در ایران را بر پایه نظریه نهادی و حکمروایی همکارانه و با روش تحلیل محتوای کیفی در محله همت‌آباد اصفهان (به عنوان مورد مطالعه این پژوهش) ارائه کند. از این رو با مطالعه مبانی نظریه نهادی و مفاهیم پایه شامل بازآفرینی شهری، مدیریت تعارض ذی‌نفعان و حکمرواییِ همکارانه، مؤلفه‌های مدل مفهومی پیشنهادی حاصل از بررسی متون و ادبیات بین‌المللی بازآفرینی شهری، تدقیق و ارائه می‌شود. سپس مدل پیشنهادی با استفاده از روش تحلیل محتوای کیفی، در زمینه محله همت‌آباد اصفهان مورد آزمون و تحلیل واقع می‌گردد. بدین منظور پس از شناسایی ذی­نفعان کلیدی و تعارضات اصلی آنان، از متن مصاحبه‌های انجام‌ شده با ذی­نفعان کلیدی و اسناد بازآفرینی محله یادشده، استفاده شده است. در نهایت، مدل مدیریت تعارض ذی­نفعان بازآفرینی شهری منطبق با زمینه‌ همت‌آباد اصفهان به دست می‌آید. نتایج تحقیق نشان می‌دهد که مدیریت تعارض ذی­نفعان بازآفرینی شهری مستلزم شناسایی ذی­نفعان کلیدی، شناسایی تعارضات ذی­نفعان و ارائه راهبردهای حل تعارض مبتنی بر فرآیندهای همکارانه شامل برقراری چرخه تعاملی بین سه‌گانه مشارکت و درگیری اصولی، انگیزه مشترک و ظرفیت عمل مشترک است که با بهره‌گیری از فنون حل تعارض به ویژه مذاکره و گفتگوی چهره به چهره، موجب رسیدن به هم‌رأیی (اجماع‌نظر) ذی­نفعان در موضوع موردِ تعارض می‌شود. مدل یادشده با مدیریت مؤثر تعارض ذینفعان بازآفرینی شهری می‌تواند نقشی مؤثر در ظرفیت‌سازی و اثربخشی طرح‌های بازآفرینی اجتماع محلی در ایران ایفا کند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Conflict management model of urban regeneration stakeholders in Iran (Case study: Hemmat-abad neighborhood of Isfahan)

نویسندگان [English]

  • Andishe Ariana 1
  • Gholamreza Kazemian 2
  • Mahmoud Mohammadi 3
1 Assistant professor, Department of Architecture, Islamic Azad University, Falavarjan branch, Isfahan province, Falavarjan city.
2 associate professor, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran.
3 associate professor, Department of Urban planning, Faculty of Architecture & urban planning, Isfahan University of Art,, Isfahan.
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