Urban Tourism
Mohammad Bagher Nadi; reza akbari; Mohsen Rafian
Abstract
Highlights
- Citizens, tourists, students, investors, and urban management as important beneficiaries of urban branding.
- Importance of establishing a destination management organization in Iran.
- Importance of creating an urban brand for the competitive advantage of the city.
- Identification ...
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Highlights
- Citizens, tourists, students, investors, and urban management as important beneficiaries of urban branding.
- Importance of establishing a destination management organization in Iran.
- Importance of creating an urban brand for the competitive advantage of the city.
- Identification of the various labels given to Yazd with respect to heritage and history, religion and spirituality, industry and production, and the environment.
Introduction
The choice of cities for life, tourism, education, and investment depends on their perceived images, and the process of creating a positive image of a city is called urban branding. Urban branding is one of the most important factors in the development of the tourism industry. In Iran, this issue has received less attention despite the high potentials of many cities for branding (Dinnie, 2013, p. 16). Therefore, the purpose of this article was to examine the various aspects of this issue in order to provide a model to facilitate urban branding in the development of tourism.
Theoretical Framework
A brand is a concept designed to develop a product (Chan et al., 2021, p. 331), and involves two definition categories. In the first category, a brand is defined as a set of related assets and liabilities and a brand name (Gómez et al., 2018, p. 191). In the second category, it is defined as a collection of perceptions that are there in people’s minds (Hildreth, 2012, p. 4). The brand of a city, like that of a product, is an external signal that evokes emotions, increases awareness, and influences behaviors (Gómez et al., 2018, p. 191), but it may be more complex because of ownership, stakeholder participation, and brand development (Herget et al., 2015, p. 120; Yang et al., 2018, p. 1).
Methodology
Since official branding plans are not very common in Iran, and no official branding plan was developed in the city of Yazd, a qualitative method has been used in the present study along with the grounded theory. For this purpose, the first group was selected for in-depth semi-structured interviews, which included professionals in urban management, tourism, and academics, based on criteria such as familiarity with the concepts of branding and tourism and with the city of Yazd and availability and preparedness for cooperation. The next groups were introduced for interview by the same group. Sampling continued until no more new idea was created, and the research achieved theoretical saturation and adequacy. It should be noted that the twelfth sample achieved partial saturation, but the research process continued until the fourteenth.
Result and Discussion
Many studies concerning urban branding and tourism indicate that urban branding has a positive effect on tourism prosperity–including (Feyzi et al., 2020; Herget et al., 2015; Jojic, 2018; Mousavi et al., 2017; Shutaieva et al., 2020). The present research was conducted to facilitate branding in Yazd based on the results of these studies and in line with some others–including (Ghanbari et al., 2021; Hankinson, 2007; Menvariyan et al., 2013; Mohammadifar, 2018; Setiadi et al., 2021)which have sought to provide strategies and present a model for further prosperity of tourism through creation or enhancement of branding. Thus, it can be effective in the creation or enhancement of urban branding and monitoring of its proper implementation besides formation of a special working group on branding or establishment of a destination management organization to adopt strategies such as attracting the participation of public institutions in development and implementation of branding plans, training managers and employees to better implement branding projects, holding international celebrations and events for brand development, and developing the tourism infrastructure. This will also have positive consequences from various economic, social, environmental, physical, and urban management aspects.
Conclusion
- The five groups of citizens, tourists, students, investors, and urban management are the stakeholders who benefit in the short term and in the long term from urban branding if the city is properly branded. Therefore, different cities in the world need to adopt appropriate branding and competition strategies to attract the above stakeholders for life, tourism, education, and investment.
- Despite their high potentials for branding, many cities in Iran do not have urban branding administrators, and the tourism sector is even spread in organizations such as municipalities, directorates for cultural heritage, and chambers of commerce. A destination management organization must be established to enhance integrated urban management, and its branches in different cities must undertake to create or enhance an urban brand and monitor its continuity.
- In urban branding, it is important to consider the distinctive, competitive identity of the city, so it is necessary to manage several brands that are sometimes developed unofficially and unilaterally in different cities (as in Yazd), as brand confusion in cities indicates a lack of coordination between different organizations, and creates challenges that outweigh its benefits.
Urban Planning
zohreh asadi; Hamid Mohammadi
Abstract
Highlights
Brand can create a coordinating role among many economic and social activities and be attractive to all tourism stakeholders.
Strategic orientation to focus the activities of all stakeholders in order to achieve a common end goal.
Helping cities to attract skilled population, attract ...
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Highlights
Brand can create a coordinating role among many economic and social activities and be attractive to all tourism stakeholders.
Strategic orientation to focus the activities of all stakeholders in order to achieve a common end goal.
Helping cities to attract skilled population, attract tourists and investors by relying on competitive advantages and identity
Urban branding is a process that helps cities increase the sense of belonging and satisfaction of current citizens.
the Use the capabilities of destinations to create creative attractions to attract tourists
Introduction
In the past few decades, branding has attracted plenty of attention in tourism planning. In globally competitive markets, the need of destinations to create a unique identity, that is, to differentiate themselves from competitors, has become more vital than ever. Tourism destination branding is a relatively new strategy in attraction of tourists because the brand gives the tourism destination identity and personality, and distinguishes it from other tourist destinations. According to the above, this study sought to address the role of the brand in the development of creative tourism and to help identify the city of Junqan, Iran as a brand using the city brand management (CBM) model. The research also attempted to specify the role and position of urban branding in the identification of the tourism in this city in terms of creativity.
Theoretical Framework
- Branding and urban branding
A brand is a rich source of emotional communication and cognition that leads to memorable experiences of a place such as a city. Urban branding is a relatively new concept that cities have adopted to differentiate themselves from other cities, to develop civic pride among their citizens, and to help tourists and business owners make decisions. Branding a city requires recognition of and information on the believable and realistic features of the city. That includes the historical, social, political, and international identity of the city, how it functions economically, and its amenities. Urban branding has turned into an essential topic in the field of tourism and a main factor affecting the tourism industry. Successful branding for cities and urban tourism destinations is based on their potentials and talents, so that the possibility of replacing it with other destinations is excluded.
- Creative tourism
Creative tourism means to travel to an original, exciting experience and to learn art, get to know the heritage or special features of the place, and establish a relationship between tourists and locals. A creative tourist develops their creativity capacity by approaching locals through informal participation in interactive workshops and learning the experiences that the destination culture plots for their vacation. In creative tourism, tourists engage in the cultural prospects of the destination, so that they can participate in various creative activities including agriculture, art, cooking, dance, and music. That creates new opportunities to learn new skills and establish closer relationships between tourists and locals and their cultural heritage.
Methodology
In the present applied, development-oriented research, a theoretical framework was first presented for the field of urban branding and creative tourism, and the role of urban branding in tourism was expressed using the methods of descriptive and library research for data collection. Then, the key factors influencing the generation of an image of Junqan and identification of its brand for development of creative tourism were studied using the city brand management model (CBM), the library method, and semi-structured interviews with urban and tourism experts. The interpretive analysis method was also used for analysis of the interviews.
Results and Discussion
The purpose of branding in tourism is to create and maintain a favorable image of the destination, increase tourists’ awareness, create positive attitudes toward the destination, and modify tourists’ behavior of visiting the destination. In addition to its positive economic aspects, the development of tourism in Iran can lead to a rapprochement between people of different nationalities. The study attempted to create a brand and manage it for the city of Junqan by examining the concepts of brand, urban brand, and creative tourism using the urban brand management model. The brand can help the city to enhance each of the indicators of creativity, leading to the development of creative tourism. The findings demonstrated that Sardar Asad Bakhtiari Castle was identified as the brand of the city of Junqan. For development of creative tourism aided by the city brand, a tourism route was provided that combined the historical and natural sights of the city to create innovative products and attract entrepreneurs who would find competitive advantages over other destinations. This could reflect the reputation and vision of the city around the world and support and guide creativity in the city, leading to the promotion of tourism, exports, and investment in the city.
Conclusion
We are currently facing the changing needs of tourists around the world, looking for new experiences and seeking to discover their talents. Urban branding is a strategy adopted to add a competitive advantage by providing a clear picture, cultural and political importance, and economic and social development. The main purpose of the discussion was to generate greater appeal for investment and to attract tourists and potential residents with an emphasis on community development and reconstruction of local identity in Junqan. Therefore, the achievement of the research could be addressed in terms of the dimensions of creative tourism. In the field of cultural development and measures, we attempted in this research to introduce, develop, and apply the people’s traditions, customs, and clothing, arts, and handicrafts and to introduce the way of life and interactions of the civil society in order to provide the requirements of tourism in Junqan. Moreover, with today’s development of technology and the information society, the need to employ talented native specialists having graduated in urban management is felt more than ever before. The development of public spaces to increase interactions and establish exhibitions is another infrastructure needed in the city of Junqan, which is in line with the development of creative tourism. Each of the above factors can be important and helpful both in the management and in the economy of the city, so they can be considered in line with the role of the brand in the development of creativity in tourism in Junqan.
Acknowledgment
This article has been extracted from a Master’s thesis in the field of Urban Planning entitled Explaining the Role of Urban Branding in Promotion of Creative Tourism: The Case of the City of Junqan, defended by the first author under the supervision of the second author at Yazd University.
